Partner Policy

security

Partner Policy

Effective date: 30 Sep 2025

FLEAP FLAPP Marketplace (“FLEAP FLAPP,” “we,” “our,” or “us”) is committed to transparent, secure, and mutually beneficial collaboration with partners, including sellers, vendors, and service providers. By joining or using FLEAP FLAPP Marketplace as a partner, you agree to this Policy and to our Terms, Privacy Policy, and Seller Guidelines.

1) Partner Information We Collect

We collect and process information to onboard, verify, support, and pay partners.

a) Business & contact information

  1. Legal business name; owner/authorized representative details
  2. Email, phone, business address
  3. Government-issued identification and tax registration (e.g., VAT, GST, TIN)

b) Financial & transactional information

  1. Bank details for payouts
  2. Billing, settlement, sales, refunds/returns, commission data

c) Platform usage data

  1. Store profile, listings, descriptions, media
  2. Orders, shipping activity, customer messages (as needed to fulfill orders)
  3. Device/log data (IP, browser, access times)

2) How We Use Partner Information

  1. Verify identity and legal compliance
  2. Onboard your store; enable listings, orders, payouts, and settlements
  3. Provide support and resolve disputes
  4. Monitor performance, prevent fraud/abuse, and protect platform security
  5. Send operational updates, insights, and policy notices

3) Sharing of Partner Information

We respect confidentiality. We share data only as necessary:

  1. Customers: Limited details to complete orders (store name, shipping info, support contacts).
  2. Service Providers: Payment processors, logistics, and vetted IT/analytics vendors under contract.
  3. Legal/Compliance: To comply with law, enforce our rights, or protect users.

4) Partner Responsibilities

Partners agree to:

  1. Provide accurate, up-to-date business and product information
  2. Fulfill orders on time and maintain quality
  3. Comply with applicable laws (tax, consumer protection, product safety)
  4. Follow FLEAP FLAPP policies, IP rules, brand/use guidelines
  5. Protect customer data used solely for order fulfillment

5) Data Security

We apply industry safeguards (encryption, secure infrastructure, restricted access). Partners must protect credentials, restrict internal access, and prevent unauthorized account use.

6) Termination & Suspension

We may suspend or terminate partner accounts for:

  1. Policy violations, fraud, or platform misuse
  2. Non-compliance with legal/tax obligations
  3. Harm to customers, partners, or FLEAP FLAPP’s reputation

7) Partner Rights

Depending on your jurisdiction, you may:

  1. Access/update your business data
  2. Request account closure
  3. Object to certain communications
  4. Request compliance or settlement records
  5. Contact: partners@fleapflapp.com

8) Changes to This Policy

We may update this Policy. Significant changes will be notified via email or dashboard. Continued use after updates constitutes acceptance.

9) Contact

Partners & compliance: partners@fleapflapp.com