About Us
Last updated: 30 September 2025
Where innovation meets opportunity
FLEAP FLAPP Marketplace is a next-generation platform for creators, entrepreneurs, and small businesses. We’re building more than a storefront—we’re building a community where commerce feels personal, discovery is effortless, and trust comes first.What makes us different
- 🔐 Secure by design – Verified sellers, encrypted checkout, and built-in buyer protection.
- 🌍 Borderless reach – Connect with customers and brands across regions with powerful discovery.
- 📊 Seller empowerment – Clean dashboards, analytics, and promotion tools to grow your business.
- 🎨 A creative community – A home for storytellers, makers, and innovators to share what they love.
Our mission
Create a trusted, inclusive, and dynamic space where commerce becomes community—and innovation becomes legacy.Our vision
A marketplace that is the most inclusive, creative, and culturally empowering in the world—where opportunity is borderless, and every transaction supports people, stories, and growth.The story behind the name
FLEAP stands for Family Lewis Aberdeen Platform – Fusion Legacy Application, reflecting our founder’s belief in family, heritage, and digital progress.FLAPP symbolizes speed and momentum—the “flap” of wings that lifts ideas off the ground.Together, FLEAP FLAPP represents roots and forward motion: honoring where we come from while building the future of digital commerce.Why choose FLEAP FLAPP
- For buyers: Discover unique products, support creators directly, and shop with confidence.
- For sellers: Access intuitive tools, transparent policies, and a global audience ready to engage.
- For communities: Build bridges across cultures and contribute to a respectful, opportunity-driven ecosystem.
Get involved
Whether you’re here to shop, sell, or collaborate, you’re in the right place. This is a platform for builders and believers—shaping the future of marketplaces, one product, one story, and one connection at a time.Contact: info@fleapflapp.com • Support: support.team@fleapflapp.comTrust & Safety — FLEAP FLAPP Marketplace
Last updated: 10 September 2025Our safety promise
We design every feature with protection in mind: verified identities where required, encrypted payments, proactive fraud checks, and fast responses to reports.Buyer protection
- Protected checkout with secure payment processing
- Item-not-received and significantly-not-as-described coverage
- Clear timelines for shipping, delivery, and refunds
Seller verification & compliance
- Identity and business checks where applicable
- Transparent ratings and performance signals
- Policy guidance for listings, shipping, taxes, and returns
Payments & data security
- PCI-compliant processors and encryption in transit and at rest
- Limited data access on a need-to-know basis
- Continuous monitoring and audits
Disputes & refunds
- In-app resolution center for order issues
- Evidence-based decisions with timelines
- Escalation to support when needed
Prohibited & restricted items (examples)
Weapons and illicit items • Counterfeits • Explosives and hazardous materials • Stolen goods • Adult content that violates law or platform rules • Animal trafficking • Prescription drugs and regulated medical devicesA full, living list is maintained in the Seller Policy.Integrity & fair use
- No impersonation, deceptive listings, or manipulated reviews
- No off-platform payment requests for marketplace orders
- Clear disclosures for sponsored or paid promotions
Young users
The marketplace is intended for users 17+. Accounts that represent or feature minors must use strict privacy controls. Direct messaging rules may apply based on local law and our policies.Reporting & appeals
- Report issues in-app or email safety@fleapflapp.com
- Appeals can be submitted within 14 days of a decision
- We use automated systems, reports, and human review to enforce rules